As all of you know, the CSFBL web site and forums went down yesterday sometime during the afternoon. I have created this blog to keep our users up-to-date on what we know about the outage. Here is what we know so far:
- Brian tried to remote into the server. However it gives off an error message about “winlogon.exe” and promptly boots him from the server. As a result, Brian can’t reboot the server himself.
- Brian hopes that a simple reboot will fix the problem. However, the crash could also be the sign of something much deeper that is wrong (corrupted Windows installation, hardware issue, etc.). We simply don’t know yet.
- Brian contacted the ISP where the server is hosted about having them reboot it. They promptly (about 10 hours later) returned his e-mail saying it would take $125 a hour to do it. Brian promptly replied how many hours it would take to press the power button twice and the ISP said that with travel time it would come to about a hour. Earliest they can do it is tomorrow.
- Brian is currently waiting for a reply from the ISP about whether he can go there in person and if there is any cost to do this. In the past, there hasn’t been, so he is slightly optimistic.
As of right now, Brian is waiting to hear from the ISP about whether he can go in himself and reboot the server for free.
Currently there is no ETA on when the CSFBL will be back up. We are crossing our fingers that it will be sometime this weekend, but it all depends on whether the crash is something a simple reboot will fix, or if it is much worse. Brian also has to find the time to get to the ISP, which isn’t simple if any of you know how driving in NYC is like.
Brian will be posting on here shortly with some more details and with some questions for our users.
- Chris
Posted by Chris G. 
